How to make a video call via mobile phone and Tmall's box

Yesterday, I saw that members posted a message saying that Ali added video features after updating. I was very excited and then found out that the camera was tested. After some hard work, I finally got a perfect match and I could have a pleasant video call. During the period, I also discovered several problems. I will share with you the test method process. I hope to help you with the need!

Methods as below:

Preparation: Prepare the camera and connect the camera to the USB port of the box, as shown


1, first install Ali TV Assistant on the phone


2, open Ali TV assistant, then click the menu button in the upper left corner


You can see there is a "video call" option at the bottom of the secondary menu, shown below


3, click on the video chat to download and install. Click will automatically jump to the download page, click on the download, after the download is complete, click Install


Opened after the installation is complete, you can see the following interface, the above "My Number" is equivalent to the phone number of the phone, use the call

At this point, the mobile phone and the box can call the video call in the networked state.

4, the box calls the phone

Both the box and the mobile phone must be in a networked state, and the mobile phone can only be used under the condition of the wifi network. The mobile data is temporarily not supported. The mobile phone can display the call in the lock screen state, but there is a precedent for failing in the test process, and it is not guaranteed to be displayed when 100% is locked.

Open box video call app


Enter "my number" on the mobile video call page


Click on the call and wait for the phone user to accept the video call


Special Note: When the following reminder occurs during the connection process, you must select “Allow” for the video to succeed. Rejecting will cause the connection to fail.

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